Role places technology at heart of customer experience

Media Contact(s)

Linda Fung

May 20, 2019

NEWARK, N.J., May 20, 2019 - Prudential Financial, Inc. (NYSE: PRU) announced that Stacey Goodman will join the company as executive vice president and chief information officer, effective July 15. In this capacity, Goodman will lead a strategic, integrated enterprise-wide organization to deliver added value for customers, employees and shareholders through the optimal use of data, information, and digital and technology platforms.

Barbara Koster, who led numerous advancements in the company’s technology talent, structure and processes over the course of her distinguished 23-year career with Prudential, announced her retirement as chief information officer in December 2018.

Goodman will serve as a member of Prudential’s Executive Leadership Team and report to Robert Falzon, Prudential vice chair. She joins Prudential from Freddie Mac, where she served as chief information officer leading all enterprise technology initiatives and serving on the Senior Operating Committee.

“Technology is a critical advantage, and Stacey is a purpose-driven leader and experienced technologist who has successfully guided complex, global companies through transformation to become leaders in their fields,” said Falzon. “Her ability to unlock business value, realize better outcomes for customers and streamline operations—while also accelerating growth—will support a differentiated capability for Prudential.”

Falzon added, “And, in her role on the Executive Leadership Team, I look forward to Stacey’s contribution in bringing technology to the center of our engagement with our employees, customers and distribution partners.”

Previously, Goodman was chief information and operations officer at CIT, where she helped build out the digital bank platform that grew deposits three-fold from 2012 to 2016, and modernized core platforms to support business growth, productivity, mobility and regulatory goals. CIT was recognized by CIO Magazine with a Top 100 award in 2016 for the technology transformation under Goodman’s leadership.

Goodman also held global positions at Bank of America, UBS and Salomon Brothers, and served on the U.S. Department of Treasury’s Office of Financial Research Advisory Committee.

About Prudential Financial Inc.

Prudential Financial, Inc. (NYSE: PRU), a financial services leader with more than $1 trillion of assets under management as of March 31, 2019, has operations in the United States, Asia, Europe, and Latin America. Prudential’s diverse and talented employees are committed to helping individual and institutional customers grow and protect their wealth through a variety of products and services, including life insurance, annuities, retirement-related services, mutual funds and investment management. In the U.S., Prudential’s iconic Rock symbol has stood for strength, stability, expertise and innovation for more than a century. For more information, please visit