Susan Somersille Johnson is chief marketing officer for Prudential Financial, Inc. In this role, she is responsible for leading the company’s global marketing and brand strategy to help drive profitable growth for Prudential. Johnson will leverage her background in technology to spearhead new marketing innovation and bridge traditional marketing with emerging digital tools and analytics.
Previously, Johnson was corporate executive vice president and chief marketing officer of Truist Financial, the bank holding company formed in 2019 following the merger of SunTrust Bank and BB&T. While at Truist, Johnson led the post-merger enterprise rebranding for the new organization, which had over $504 billion in assets. She also championed the launch of onUp, a cultural movement empowering financial confidence for over 6.1 million participants across America.
Johnson began her career as an engineer at Apple before taking on a series of high-profile global marketing leadership roles at organizations including NCR Corporation and Nokia. While at Nokia, she developed and deployed targeted initiatives that drove customer demand, setting record levels of performance for Nokia channel partners around the world. She served as vice president of Global Marketing at NCR Corporation, overseeing the company’s worldwide marketing, communications and business intelligence programs to drive increased awareness and consideration of NCR products and services across 180 countries.
Johnson serves on the board of directors of Constellation Brands and National Vision. Passionate about philanthropy and volunteerism, she also is a board member of United Way U.S.A. and HOPE Global Forums. She was named “Marketer of the Year” by Target Marketing (2018), among the “50 Most Powerful Women in Corporate America” by Black Enterprise (2016 and 2017) and “Top Influential Women in Corporate America” by Savoy Magazine (2016).
She holds a bachelor’s degree in engineering sciences from Harvard University and an MBA in finance from The Wharton School.